Reports to: Manager of Catering Operations
The Catering Supervisor is responsible for overseeing all catering operations and ensuring quality, hospitality and customer service are always provided. Catering events may occur at different hours of the day and be executed in any area of the arena. The Catering Supervisor will support the Catering Manager with oversight of all events and assist catering team members with the event set-up, clean-up and execution. A primary function of this position is to serve as a team member liaison and support the development and implementation of new ideas, practices and policies throughout each operation. The Catering Supervisor will partner with all other F&B departments, especially, culinary to facilitate each unique event. Catering Supervisors work with their counter parts to help monitor and maintain the food quality, hold times and safety/sanitation standards of the department. The Catering Supervisor is required to oversee and ensure the proper service of alcohol. Supervisors are to assist with any other task requested by Food & Beverage Leadership Team. Hours for this position fluctuate depending upon the catering and special event schedule.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Exercises general supervision over clerical, administrative and professional staff assigned to the department.
While performing the essential functions of this job, the employee will frequently operate a computer and other office devices such as calculators, telephones, copy machines, faxes and printers. Employee will constantly move about inside and outside various areas of the facility before/during/after events to interact with internal/external clients and supervise the work of employees during events. Employee must constantly communicate via telephone, radio and in-person with others and exchange accurate information. Employee will regularly spend most of their shift standing and walking, traversing stairs, with limited to no sitting. Employee may occasionally be required due to business demands and event operations to lift and/or move up to 50 pounds. As business, maintenance, operations or emergency situations require, employee may sporadically assist in lifting/moving 100 lbs. or more. Employee must be comfortable with raised volume and/ or dark lighting in specific event settings.
Additional Eligibility Qualifications
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.