Compliance and Support Specialist-Refugee Services

Posted: 08/28/2022

Be PROUD of what you do:

You'll join a mission-driven team and agency dedicated to supporting our clients. We have been entrusted with a 112-year legacy of doing good, and we have set forth a bold goal of ending poverty in our community. Our services are uniquely positioned to address a myriad of key factors that keep families from reaching their bigger, brighter future. We have identified five different areas, or pathways, in which our programs create impact: financial resiliency, education credentials, emotional resiliency, resource stability, and employment. And we're growing our team to make it all happen! Though we are guided by our Catholic Faith, you do not have to be Catholic to join our team or receive services.

You'll get to....

  • Monitor quality and compliance across Refugee Services programs by performing consistent file reviews, providing feedback for quality improvement, and facilitating case file documentation and/or programmatic training to increase the level of quality in documentation and service delivery.
  • Determine and/or clarify client eligibility (mostly Cubans and Haitians) for Refugee Supportive Services (Refugee Employment, Social Adjustment Services, Older Refugee Program, and Refugee ESL) and compliance support of all Refugee Services programs.
  • Provide direct support for the Director of Refugee Services and the Refugee Services leadership team as needed.
  • Work in conjunction with Director, Program Managers, and Supervisors to ensure all expectations and requirements of programs are being met and reflected in service delivery, documentation, and staff knowledge.
  • You will participate in program training offered by funders and other entities to stay abreast of program requirements, expectations, or changes and update file review tools, policies, and procedures as needed.
  • Fill in for Director, as needed, at high stake meetings to provide insight into programs for knowledge or decision making.

Are you the newest Compliance and Support Specialist?

  • A Bachelor's degree is required preferably in a related field. Master's Degree preferred.
  • Two or more years of refugee resettlement experience required.
  • Grant management experience highly preferred.
  • Proficiency in Microsoft Office Suite.
  • Must have excellent written and oral communication skills in English.

Here's the Good Stuff...

  • Full-Time position with a salary of $45,000-$50,000 based on skills and experience.
  • Medical/Dental/Life insurance
  • 16 paid Holidays (including being closed Christmas Eve through New Year's Day)
  • In addition, we also offer Vacation and Sick time.
  • 403(b) with employer match- up to 6%
  • Paid parental/critical illness leave
  • Employee Assistance Program     
  • Mentorship Program
  • Wellness Program
  • Financial Coaching      

I'm steps.

We want to know more about you! Send us your resume and cover letter through the "Get Involved" tab on our website: Click on “Join Our Team!” to learn more about us. Select the job posting and click the "Apply now" button at the top right of the posting. Be sure to complete all fields, so we know who to contact!

Applicants must also complete a work traits survey via this link. Resumes received without being accompanied by a completed survey will not be considered. Due to the volume of responses, only qualified parties will be contacted. No phone calls, pleaseCatholic Charities Fort Worth is an equal opportunity employer.

 Please note: Both the application site and work traits survey site require the creation of a user name and password. These are separate sites.    

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