One Day Overview Course on The Principles of Quality Management. Topics include quality gurus & their contributions; quality models such as Malcolm Baldrige and ISO 9001; quality management and measurement tools; performance metrics and process improvement tools. Info contact tammy.williams@qualityguidance.com
Thursday May 13, 2010
12:00 AM - 4:30 PM CDT
Starts: 0830am
Ends: 0430pm
Quality Guidance Conference Room
Tammy Williams
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